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Effortless Communication, Personalized Service

Stay ahead of every customer interaction with a familiar and intuitive platform that feels just like your inbox. Personalise interactions with ease and deliver exceptional service every time.

AI-Powered 

Efficiency

Leverage AI to summarise lengthy emails, craft polished replies, and draft messages from scratch, empowering your agents to focus on what matters most – the customer.

Automated Workflows & Clear Ownership

Help Scout assigns tickets to the most qualified agent based on keywords, ensuring clear ownership and efficient resolution. 

Seamless Collaboration, Streamlined Resolution

Facilitate efficient collaboration by enabling agents to comment and discuss tickets directly within a shared Help Scout inbox. 

CUSTOMISATION

Ticketing Tailored to Your Needs

Choose when and how Agility automatically creates tickets to streamline individual teams’ workflows and maximise overall organisational efficiency.

UNIFIED COMMUNICATIONS

A Holistic View

Gain a comprehensive view of all your prospect and customer interactions across calls, emails, and SMS messages. This unified perspective empowers you to deliver a truly personalised experience throughout the customer journey.

ReADY WHEN YOU’re ready

Know what's ahead

Know who’s on the line before you pick up the phone. Agility provides your agent with that prospect’s existing tickets directly in Agility’s phone apps.

ACCESS ANALYTICS 

Effortless Agility Inbox

Enhance your customer service operations with the combined power of Agility Communications and Help Scout. Streamline communication, leverage AI-powered efficiency, and personalize interactions for exceptional customer experience

Agility Communications

Unleash the Power of Data-Driven Customer Experience

Agility Communications is a data-driven solution designed to elevate your customer experience. We leverage intelligent insights to optimize interactions and ensure exceptional service at every touchpoint. 

Intelligence at the Core 

Ready to see Agility Communications in action? Schedule a personalised demo today and experience firsthand how our data-driven approach can transform your customer interactions.