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5 Reasons How a Poor Internet Connection Is Hurting Your Business

As most people work from home as a result of the coronavirus pandemic, internet connection for business owners isn’t just an optional add-on that could potentially lead to more sales; it is now a basic necessity that companies can use for promoting their products and services, and also for dealing with clients and prospective customers.

The creation of efficient wireless internet connections has made it easier for customers to access various brands throughout the world. Due to this, the demand for fast internet connection has never been higher.

A report from the International Telecommunications Union states that the number of Internet users has risen from 738 million in 2000 to 3.2 billion in 2015. Businesses that want to make their digital fingerprint need to ensure that they have a good internet connection. 

Since customers now first come online to get information about businesses and companies they’re interested in, you need to focus on making it easier for prospects to locate you. More people now use their mobile devices to access data wherever they are.

Customers today expect to get solutions fast. Meanwhile, brands need fast Internet to effectively perform their duties from the comfort of their homes. Slow connections mean lower productivity.

Businesses need to have high internet speed. When you overlook this standard business tool, you’ll have major issues down the road. This makes it possible for brands to access powerful communication tools, run eCommerce sites, and get information. That’s why you’ll get serious problems if you get disconnected from the internet for even a minute.

Slow internet speed can reduce the way a company operates, and even if the product or service of the company is the best, a poor connection can leave a sour taste in the mouths of customers. 

Determining the internet speed of a business may need running it through a speed test, but if the results are poor, the brand needs to improve its connection speed because a poor internet connection can hurt a business in these ways.

  1. Lower the morale of your employees

The success of a business depends on the excellent performance of its workforce. Slow internet connections mean that your workforce will not be able to carry out their duties and communicate with customers. These problems will affect the morale of your employee eventually and lead to less efficiency and productivity. 

If management cannot offer the right tools for the workers to perform their duties, that company will experience lower turnover rates and will need to spend more resources to get replacements. Having a fast internet speed will give you a better customer experience. You need to offer a fast internet connection if your business welcomes customers through its door.

  1. Applications load more slowly 

Slow internet speeds can lower productivity. Much of the work done daily is moving to the cloud – from simple office collaboration tools to difficult project management platforms such as Basecamp or Asana, workers depend on various cloud-based tools to work more effectively.

Slow internet speed can reduce productivity. Most companies know the need for a cloud-based architecture when handling their data. Just as it is with all connected apps, a dependable internet connection affects the speed at which data moves in the cloud. 

More complicated systems such as SAP HANA or Office 365 need connections to be stable and speedy enough to function. Slow internet connections could consume combined hours of productivity from workers; this typically happens if the business has to be connected to use their applications.

  1. Slow file sharing

File sharing is now a major part of organizations, and having access to a cloud drive or a shared database is vital to most brands. Regular updates can greatly impact upload and download speeds to a cloud drive. 

Even though a company can set its system to automatically update files on the cloud after a particular time, this creates room for data loss if the system goes down before a backup occurs.

You might not be aware of this, but DropBox intentionally throttles its upload speed so as they wouldn’t bog down your internet browsing experience. As a user jumps into settings and changes the feature, the feature is hard for a reason. It needs a lot of your bandwidth to download and upload files. 

If you have a lot of people on your team who all need to work together, this effect will be worse. A business will not be able to keep its cloud drive updated if its connection is too slow.

  1. Slow payment processing 

Credit Cards are now the go-to payment method for most purchases in stores. Based on a survey conducted by Experian, only 24 percent of the purchases are made with cash; the rest are done with other more efficient methods. 

To remain competitive as a business owner, you need to provide various payment options to customers and prospects. Any card-based system should be dependable, functional, and should have a fast internet connection to operate. 

No client desires to wait for a long time as the system struggles to verify their card payment. A faster internet connection results in more efficient electronic transactions. Clients don’t want to wait to pay for something they’ve decided to buy.

Increasing your upload speed can lower IP terminal processing time to as little as 3 seconds; compared to the 25 seconds it takes for traditional dial-up to process. Those seconds add up with time and can lead to valuable time saved.

  1. Slower video conferencing

As more companies connect with customers all over the world, video conferences need to take the place of phone meetings. Although this is not a substitute for face-to-face interaction, video conferencing provides a much more personal connection for brands than just hearing a voice on the phone. 

If you have meetings where most of your team members have to be present, you should consider how you will provide them with the necessary connectivity.

Working remotely is fast-growing in the business world today. According to Forbes, half of the workforce may soon operate from their homes. To keep up, businesses need to invest in video conferencing for use as a virtual meeting avenue.

A good video conference needs a fast and dependable internet connection or else, the video and audio will have low quality. When no one can see or hear the other person, it can have a detrimental effect on the productivity of the organization, morale of workers, and the ability to manage remote employees.


No matter your industry, your internet connection is a vital aspect of ensuring that you can get more clients, collaborate with others, and get more work done. There is so much value in upgrading your internet connection, especially if you work from home. Better video conferencing and WiFi can make you stand up to your competition.